Customer Service Skills Syllabus — Subject Code 325012 (K Scheme)
Download Resources
Login to DownloadAbout this Customer Service Skills syllabus
This page hosts the official K Scheme syllabus for Customer Service Skills (Subject Code 325012) in the Diploma In Travel and Tourism programme under MSBTE.
Use it to review course outcomes, unit-wise topics, theory and practical marks distribution, and exam expectations before your MSBTE assessments. You can preview the syllabus above and download the PDF after logging in.
Get Exclusive Insights
with Every Issue
JoinShalyamNewsletter
Stay ahead in education, research, and innovation—straight to your inbox.
Shalyam
At Shalyam, we believe education is not just about information—it's about transformation. We're building a dynamic ecosystem that bridges students, educators, institutions, and industry through innovation, collaboration, and a shared vision for the future.
.
Shalyam Support
Help me find colleges in Maharashtra
MHT-CET / JEE admission guidance
I need help with course enrollment
How can I track my learning progress?
Where do I find study materials and notes?
Issue with payment or subscription
How do I connect with my mentor/instructor?
Shalyam Team
Ask us anything – we’ll reply via WhatsApp or Telegram within 24 hours.