Shalyam Faculty — Account & Data Deletion

This page applies to the Shalyam Faculty mobile application (package name com.shalyam.faculty) published by Shalyam. Faculty accounts are provisioned by your college on the Shalyam platform; the app is used to sign in and record campus entry and exit via QR scan. For Google Play trader status and app Terms of Service, see Faculty app — trader status & Terms of Service.

How to request deletion

To delete your Shalyam Faculty account and associated app data, follow these steps:

1. Submit a request at from the same email address registered on your faculty account, with the subject Shalyam Faculty — account deletion request.
2. Include your full name, college or institution name, and a short statement that you want your faculty account and related data deleted.
3. We may ask you to confirm your identity (for example, by replying from your registered email or through your college administrator) before we process the request.

You can also ask your college administrator to remove your faculty user from the college dashboard on Shalyam. If the college removes your access, you will no longer be able to sign in to the Faculty app; contact us if you also need personal data erased from Shalyam systems.

What we delete

When your deletion request is approved and completed, we delete or anonymise, as applicable:

• Your Shalyam user account credentials used for the Faculty app (if not retained for another Shalyam service you still use)
• Faculty profile information linked to your account (such as name and email on file for campus attendance)
• Campus entry and exit attendance records associated with your account in the Faculty app
• Authentication tokens used by the mobile app

What we may keep

We may retain certain information when required by law or legitimate business needs, including:

• Records your college or university must keep for statutory, audit, or payroll purposes (your institution may hold copies independently of this request)
• Aggregated or anonymised usage data that does not identify you
• Security, fraud-prevention, or server logs for a limited period
• Backup copies until those backups are rotated, after which data is removed in line with our retention practices

Retention period

We aim to acknowledge deletion requests within 2 business days and to complete verified deletion within 30 days, unless a longer period is required by law or to resolve an open support matter. You will receive confirmation by email when deletion is complete or if we cannot fully delete certain items (with an explanation).

Before you delete

Deleting your account is permanent for Faculty app access. Sign out of the app from Profile if you only wish to stop using the app on a device; that does not delete server-side data — use the steps above for full account deletion.

Related policies

For general privacy practices, see our Privacy Policy. For other support topics, use .

Contact

Contact us at .