Shalyam Students — Account & Data Deletion

This page applies to the Shalyam Students mobile application (package name com.shalyam.students) published by Shalyam. Student accounts are provisioned by your college on the Shalyam platform; the app is used to view attendance, fees, marks, notices, and related academic information. For Google Play trader status and app Terms of Service, see Students app — trader status & Terms of Service or the mobile apps index.

How to request deletion

To delete your Shalyam Students account and associated app data, follow these steps:

1. Submit a request at from the same email address registered on your student account, with the subject Shalyam Students — account deletion request.
2. Include your full name, college or institution name, and a short statement that you want your student account and related data deleted.
3. We may ask you to confirm your identity (for example, by replying from your registered email or through your college administrator) before we process the request.

You can also ask your college administrator to remove your student user from the college dashboard on Shalyam. If the college removes your access, you will no longer be able to sign in to the Students app; contact us if you also need personal data erased from Shalyam systems.

What we delete

When your deletion request is approved and completed, we delete or anonymise, as applicable:

• Your Shalyam user account credentials used for the Students app (if not retained for another Shalyam service you still use)
• Student profile information linked to your account (such as name, email, and enrolment details on file)
• Attendance records, fee records, and marks data associated with your account in the Students app
• Any concerns or requests you raised through the app
• Authentication tokens used by the mobile app

What we may keep

We may retain certain information when required by law or legitimate business needs, including:

• Records your college or university must keep for statutory, audit, or academic purposes (your institution may hold copies independently of this request)
• Aggregated or anonymised usage data that does not identify you
• Security, fraud-prevention, or server logs for a limited period
• Backup copies until those backups are rotated, after which data is removed in line with our retention practices

Retention period

We aim to acknowledge deletion requests within 2 business days and to complete verified deletion within 30 days, unless a longer period is required by law or to resolve an open support matter. You will receive confirmation by email when deletion is complete or if we cannot fully delete certain items (with an explanation).

Before you delete

Deleting your account is permanent for Students app access. Sign out of the app from your profile if you only wish to stop using the app on a device; that does not delete server-side data — use the steps above for full account deletion.

Related policies

For general privacy practices, see our Privacy Policy. For other support topics, use .

Contact

Contact us at .